At Bella Precious, your privacy is paramount and we are dedicated to keeping your details private. We are committed to safeguarding your personal information and our staff is trained to respect your privacy in accordance with our standards, policies and procedures. We only use this information to identify your orders, provide you with our newsletters (if you have subscribed) and personalise your shopping experience with us. That is all. We do not pass on/sell/swap any of your personal details with anyone.
To give you a greater understanding on how we collect and use customer information, please read below.
1) Secure Purchasing:
Your purchase is secured because your payment details do not stored by our website.
We do not store your credit card details; they are deleted after your purchase has been completed. Payment or debiting of your credit/debit card will be completed when you accept to complete the transaction at checkout.
Bella Precious is vigilant regarding credit card fraud. If your transaction is flagged in our system, we will check your order by phoning you on the given number to ensure that the purchase has been made by the credit card holder. If we find anyone trying to use another person's details, we will report you to the Australian Police and banking authorities.
The only details kept on our database are your personal details. Email address, name, address, phone number.
2) Information Use
Bella Precious does not rent, sell or exchange information about our customers, and all information provided to us remains absolutely confidential, except that:
We may share information to trusted partners who need to access your customer information in order to provide operational or other support services to us. These companies are not authorized to use any information we share with them for any other purpose.
We gather only customer information that is needed to administer business, provide superior service and communicate with you offers on products and services that we believe will be of interest to you.
We may periodically send promotional email about new products, special offers, service announcements, and administrative messages using the email address, which you have provided.
We limit access to your personal information to those employees who need it to carry out their business functions.
We educate our employees about our policies and practices in regard to safeguarding customer information; preventing its unauthorized access or disclosure; and, ensuring its proper handling.
We may be required by law to disclose such information in response to subpoenas, court orders, or requests from law-enforcement officials.
When you visit Precious we or our third party advertising partners may place cookies on your browser for targeted advertising purposes. A cookie is a small file, which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. They enable us to identify your device when you move between different websites and applications, so that we can serve targeted advertising to you.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.
Links on the Precious site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of Precious.